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Frequently Asked Questions
Please read our FAQ before sending us a message.
For Shipping inside Pakistan, shipping charges will automatically be added once you checkout.
For shipping inside US, UK, Turkey, & UAE, the shipping charges will different. Orders to the mentioned countries are processed on request and charges will be disclosed on request.
We accept all major electronic payment methods. We also offer ‘cash on delivery’ option only inside Pakistan.
On average, our delivery time is around 3-5 business days for custom/personalised products and 2-4 business days for all other products.
We are a aspiring GDPR compliant website with top-notch security insfrastructures in place. Our data servers are securely located in the United States. We update our users in response to any data-related requests they might have.
We hope you remain content with your purchase from Sheen Jeem. However, if you are not completely satisfied for any reason, you may return it to us for a full refund or an exchange.*
We move on to preparing your package with extreme level of attention to detail in addition to quality control. For all product orders we have multiple check levels to ensure the perfect manufacturing of our products. Afterwards, your order is dispatched from our manufacturing facility to your house via the services of our multiple courier partners.
Yes, you recieve an invoice email as soon as you order a product from us.
If you order through our website, you will recieve an order invoice immediately.
If you order any of our other presences, such as social media profiles, it may take upto 12 hrs for you to recieve your email of order invoice.
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We typically take 24 hours to respond back to email queries.
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